problems installing Apphp admin panel

I have looked everywhere for help with this, even contacted their support, posted in their forums and no help. I then contacted godaddy (where my site is hosted) to see if it was an error on their side, no luck there either.

I have been trying to install ApPHP admin panel .351 for three days. I did pay for this panel due to paying someone to make me an admin panel for my website and they took my money and I haven’t heard or been able to contact them since.

I just want to be able to edit news posts etc… I thought by the looks of this is would be easy for a new like myself to install… well I was wrong…

My issue is I get to this part in the install: http://www.audiocrunch.net/php_adminpanel/install/step1.php

and it returns this error:
Database connecting error! Please check your connection parameters.

I recreated my databases and allowed external access and still cant get past this point… I am not sure what I am doing wrong… I even use the: cruncha.db.8970948.hostedresource.com for the host as per instructions on the godaddy support site, and it still wont let me in.

Any help would be appreciated.

All of the information for that step is given to you on the GoDaddy’s site.
Log in to your account, go to MY-ACCOUNTS, then DATABASES, MYSQL and select your database.
The name of your database is most likely not: cruncha.db.8970948.hostedresource.com
Unless you created the database with the name “cruncha”. If you did create it with this name, then your information on the install step would be:
DB Hostname: cruncha.db.8970948.hostedresource.com
DB Name: cruncha
DB UserName: whatever you set up in GoDaddy’s site or defaults to cruncha
DB pasword: whatever you set up in GoDaddy’s setup
ADMIN login: cruncha
ADMIN password: whatever you set up.

All of these usually should get you in. If not, GoDaddy has a great support. But, you have to CALL them 24/7 to get anywhere, their online support is a pain sometimes… Good luck…

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