I’ve created a PHP based shopping website using a Freeware script called Ashop. I want to add a chat box to it to provide customer support but I’ve almost no knowledge of PHP. I’ve installed a chat script from Zopin but it functional on the main page only i.e. written in HTML. This chat box doesn’t appear on the other pages. My shop is in PHP coding but the homepage is in HTML. So i’m unable to add the chat box to rest of the pages of my shop. Please help me to install this or other chat script on my rest of the website. I don’t know PHP script. I simply want that the customer support chat box should appear on each and every page of my website so that i can access and track my every customer online present anywhere. This is the homepage of my website http://www.xcelerator.in and this is the address of the shop- http://www.xcelerator.in/Softcart You wont find the chat box on the shop. Please help me. I really need it. My website is lacking customer support panel. Thanks in advance.
Well, the two pages you showed are totally different, but, still are both HTML pages…
You would just have to add it to ALL of your pages the same way you added it to the original page.
It is a script you add and a pointer to the script. So, just do it the same way.
A PHP page is just an HTML page with some coding on it. You can still place scripts on it, too.
Add the code the same way. If you can’t figure it out, post code of how you added to the first page and one of your shop pages and maybe we can help…
Wait a minute, is the chat PHP or HTML? Just change the main page to HTML, if so…
Otherwise, you could make the whole site HTML except for the form submits…
Okay, one more try to explain it. Your shopping site is a PHP site. The first page of it is only HTML.
The chat code is HTML and you have placed it onto the first page of your site and it works.
So, that is where you are now…
So, PHP is simply a HTML page rename to end with .PHP instead of .HTM or .HTML !!!
You edit it with the same editor you use for HTML. And, in a PHP file is a mix of PHP and HTML and Java.
This means you can add the chat HTML software into your other PHP pages the same way.
The only question is where it goes in the page. It should be OUTSIDE of any PHP tags.
A PHP tag starts with <?PHP or <? ... AND ends with ?>
So anything on your page between “<?PHP ... ?>” or “<? ... ?>” is PHP code.
Your chat code needs to be outside of these… Sometimes HTML code is “created” by the PHP code.
In this case you have to learn a little PHP code to understand it. But, of course, you could post a page you need help with and we could assist you. Good luck…